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How to Apply for a Kenyan Passport

A step-by-step guide to help you understand the documents, online application process, payment and submission requirements.

Open Passport Services

1. What is a passport?

A Kenyan passport is an official travel document issued to eligible Kenyan citizens. It establishes your identity and nationality when travelling internationally.

You may need to apply for a passport for the first time, replace an expired or full passport, or report a lost or damaged passport. Requirements differ depending on your situation.

2. Requirements for a first-time application

Prepare the following documents before beginning your application:

Your original Kenyan birth certificate and a copy, for citizens by birth.
Your original Kenyan national identity card and a copy, if you are an adult.
Parents' birth certificates and copies, as required.
Copies of parents' national identity cards, or death certificates where applicable.
A completed Form 19 and the payment invoices generated during the application process.
A completed consent form for a minor, where applicable.
Any additional documents requested by the Directorate of Immigration Services.

Important: These are general requirements for a first-time application. Replacements, lost passports, damaged passports and special circumstances have different requirements. Check the official checklist for your specific case.

Official requirements: Directorate of Immigration Services.

3. How to apply online

Step 1: Open the official portal

Visit the Government of Kenya passport services portal using the button below. Sign in or create an account if prompted.

Open Passport Services Portal ↗

Step 2: Choose the correct service

Select the passport application category that matches your situation, such as a first-time application or a replacement.

Step 3: Fill in your details

Enter your personal information carefully. Make sure your names and other details match your supporting documents. Review the form before submitting it.

Step 4: Upload or provide the required information

Follow the portal's instructions for photographs, supporting documents and any other information required for your application.

Step 5: Pay the prescribed fee

Check the amount displayed on the official portal and use one of the payment methods offered there. Keep your payment confirmation and application reference.

Step 6: Download and print your forms

After completing the application, download the generated forms and invoices. Print them where required, and sign or date the forms as instructed.

Step 7: Book and attend your appointment

Follow the portal's instructions to book an appointment and identify the designated passport processing centre. Attend with the required original documents, copies and printed forms. Your photograph and biometric details may be captured as part of the process.

Step 8: Track your application

Keep your application reference and check your official account or notifications for updates. Follow the official instructions for collection when your passport is ready.

4. Passport fees and processing time

The fee depends on the passport category and the nature of the application. Always confirm the current amount on the official portal before paying.

Processing time can vary depending on the application and official processing conditions. An application or payment confirmation does not guarantee that your passport will be issued by a particular date.

Before making payment: Verify the amount, payment instructions and any appointment requirements directly on the government portal.

For current official information, visit the Directorate of Immigration Services website.

5. Common mistakes to avoid

Entering names or dates that do not match your official documents.
Choosing the wrong application category.
Uploading unclear documents or photographs that do not meet the instructions.
Leaving out a required document or forgetting to print a form.
Paying an amount based on outdated information rather than the current official invoice.
Missing an appointment or failing to bring the required original documents.
Discarding your payment confirmation or application reference.

6. Online safety tips

Use official government websites for applications and payments.
Never share your account password, one-time password (OTP), or M-Pesa PIN with anyone.
Do not pay an unofficial person who promises to guarantee passport approval or faster processing.
Keep copies of your application documents and payment confirmation in a secure place.

7. Need help understanding the process?

ETG TV can help you understand the online steps, prepare your documents and navigate digital services. Government authorities remain responsible for reviewing applications, making decisions and issuing passports.

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Never send your password, OTP or M-Pesa PIN through WhatsApp.

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